How to Explain Natural Language Processing (NLP)

NLP is a service that can understand the way we communicate – writing, speaking, and even abstract things like art, and derive insights from them. It’s used in chatbots to actually understand what a person is saying. It’s used by brands to keep tabs on massive streams of social media information. And it’s used by businesses to make sense of the massive amounts of data they have at their fingertips, and make data-driven recommendations on it, far beyond what a human analysis could do.